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Warranty pick & drop from customer location (only within Qatar) will be free of charge within 7 days of the invoice date. Items covered by this policy can be replacement or exchange within 7 days of the invoice date. This is our Standard Return and Warranty policy for Laptops and Netbooks. LAPTOPS, NETBOOKS AND DESKTOPS STANDARD RETURN POLICY

Tablets which is not satisfying Customer Satisfaction policy.

Tablets which not satisfying manufacturer warranty policy.

Tablets that were missing parts, box, headset or any other accessories from the original box.

Tablets that are missing the manufacturer warranty label.

Tablets that are missing the manufacturer label containing model number and part number.

The following conditions are not acceptable for return, warranty and replacement. But for exchanging product deliver charges will apply. Items covered by this policy can be replace or exchange within 7 days of the invoice date. This is our Standard Return and Warranty policy for Tablets.

Warranty: As Per Mention on Tuzzut Web Site.

Mobiles Phones, Smart Phones which is not satisfying Customer Satisfaction policy.

Mobiles Phones, Smart Phones which not satisfying manufacturer warranty policy.

Mobiles Phones, Smart Phones that were missing parts, box, headphones or any other accessories from the original box.

Mobiles Phones, Smart Phones that are missing the manufacturer warranty label.

Mobiles Phones, Smart Phones that are missing the manufacturer label containing model number and part number.

In invoice not indicated warranty period.

For exchanging & service product deliver charges will apply. Warranty pick & drop from customer location (only within Qatar) will be free of charge within 7 days of the invoice date, after 7 days there will charges for pick-up and delivery. Items covered by this policy can be returned within 7 days of the invoice date. If in invoice we did not indicate warranty this is meaning Mobile Phone or Smart Phone without warranty!īranded Mobiles phones/Smart phone warranty can be claimed from brand dealers or through Tuzzut (TRA Products only) This is our Standard Return and Warranty policy for Warrantied Mobiles Phones, Smart Phones. Note: Mobile Phones or Smart Phones if we are selling with warranty, we will indicate about warranty period in invoice. Warranty: As per mention on Tuzzut web site.Return for refund within: 3 days (must be unopened, brand new condition all product must be inside the box, customer must call Tuzzzut Customer Care team within 24 hours to register the compliant).Return for replacement within: 7 days (must be unopened, brand new condition).MOBILE PHONES, SMART PHONES STANDARD RETURN POLICY FOR WARRANTIED MODELS ONLY No warranty of any kind would be available on any products that are provided as part of promotional deals, special offers, bundle offers, clearance stock, or noted as free or super low price. For more details and policy please visit Customer satisfaction policy. Items covered by this policy must be returned for replacement within 24hrs of the invoice date. This is our Standard Return Policy for Promotional, Deals, Sale, Discount Stock Clearance Sale and Selling with Super Low Price Products doesn’t cover warranty/replacement/refund. PROMOTIONAL, DEALS, SALE, DISCOUNT AND SELLING WITH SUPER LOW PRICE PRODUCTS STANDARD RETURN POLICY Items covered by this policy must be returned within 7 days of the invoice date. Return for replacement or exchange with in: 7 days.

CUSTOMER SATISFACTION (STANDARD RETURN POLICY) Note- Any refund will be processed only for actual product price, delivery charges and processing fee will not be refunded. No refund or exchange will be given if product has no issues like - damage or technical issues.Īny Replacement/Refund Customers shall be given from our place (Location details will be informed via sms or email or WhatsApp). We can Replace, Exchange or Refund if the product is damaged but customer needs to raise a complaint in our website within 24hrs from the delivery date. Note - Replacement, Exchange or Refund policy is applicable only for the products which have technical issues within warranty period.

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